pq77 Privacy Policy
Your privacy matters to pq77. This policy explains what personal data we collect, why we collect it, how we use it, and the rights you hold as a pq77 player in Bangladesh.
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1. Introduction
pq77 ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our online gaming platform. This Privacy Policy describes how we collect, store, use, and disclose personal information in connection with your use of pq77, including the website and all associated services available to players in Bangladesh.
By registering an account or using any service on pq77, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, please do not use pq77.
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2. Information We Collect
pq77 collects personal information through several channels in order to provide, secure, and continuously improve the services we offer to players in Bangladesh. The categories of information we collect are described below.
- Full legal name and date of birth (for age verification purposes — pq77 is a 21+ platform).
- Mobile phone number (used for account login, transaction verification, and support contact).
- Email address (used for account notifications and correspondence).
- Preferred currency (BDT) and region (Bangladesh).
- Mobile wallet identifiers (bKash account number, Nagad account number, Rocket account number) associated with your pq77 account.
- Transaction history including deposit amounts, withdrawal requests, bonus credits, and wagering activity recorded in BDT.
- KYC documentation (government-issued ID, proof of address) where provided to satisfy verification requirements.
- IP address, device type, operating system, and browser type.
- Pages visited, features used, session duration, game activity logs, and betting patterns within the platform.
- Cookie and session identifiers as described in Section 7 of this policy.
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3. How We Use Your Information
pq77 uses personal data only for legitimate operational and compliance purposes. The table below summarises the primary purposes for which we use the personal data we collect, together with the legal basis for each use.
| Purpose | Legal Basis |
|---|---|
| Account creation, authentication, and maintenance | Performance of contract (providing the gaming service you signed up for) |
| Processing deposits and withdrawals in BDT via bKash, Nagad, Rocket and other supported methods | Performance of contract and fraud prevention |
| Identity verification (KYC) and anti-money laundering (AML) compliance checks | Legal obligation |
| Responsible gaming monitoring including detection of problem gambling patterns and enforcement of self-exclusion | Legal obligation and legitimate interests (player welfare) |
| Sending account notifications, security alerts, and (where opted in) promotional communications | Legitimate interests and consent (for marketing messages) |
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4. Sharing Your Information
pq77 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share personal data only in the limited circumstances described below.
pq77 does not sell personal data to data brokers, advertising networks, or any other commercial third party. Your information is used solely to operate the pq77 platform and to comply with applicable legal obligations. This commitment applies to all players in Bangladesh regardless of the payment method they use.
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7. Cookies and Tracking Technologies
pq77 uses cookies and similar session technologies to maintain your login session, remember your preferences, and ensure the platform operates correctly on your mobile device. We do not use advertising cookies or cross-site tracking cookies.
You may disable non-essential cookies by adjusting your mobile browser settings. Disabling analytics cookies will not affect your ability to use pq77 or access any game or feature on the platform.
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8. Data Security
pq77 applies industry-standard security measures to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. All data transmitted between your device and the pq77 platform is encrypted using SSL (Secure Sockets Layer) technology. Account passwords are stored using cryptographic hashing and are never stored in plain text. Access to personal data within pq77 is limited on a strict need-to-know basis among authorised personnel only.
While pq77 takes all reasonable steps to protect your data, no method of internet transmission or electronic storage is completely secure. In the event of a data security incident that affects your personal data, pq77 will take prompt action to contain the incident and, where required by applicable obligations, will notify affected users within a reasonable timeframe.
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9. Data Retention
pq77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Account data is retained for the duration of the active account relationship. Following account closure, core account and transaction records are retained for a minimum period as required for compliance with anti-money laundering regulations and financial record-keeping obligations.
Technical usage data and analytics data are retained for shorter periods appropriate to their operational purpose. Where personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with any individual player. You may request information about the specific retention periods applicable to your data by contacting pq77 support.
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10. Your Privacy Rights
As a pq77 player in Bangladesh, you hold the following rights with respect to your personal data. To exercise any of these rights, contact pq77 support at [email protected] with your account details and a clear description of your request.
- Right of access — you may request a copy of the personal data pq77 holds about you.
- Right of rectification — you may request correction of inaccurate or incomplete personal data we hold about you.
- Right of erasure — in certain circumstances you may request deletion of your personal data, subject to our legal retention obligations.
- Right to object — you may object to the processing of your personal data where we rely on legitimate interests as the legal basis.
- Right to withdraw consent — where processing is based on your consent (for example, marketing messages), you may withdraw consent at any time without affecting the lawfulness of prior processing.
pq77 will respond to all valid data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before acting on a request. We will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.
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11. Minors and Age Restriction
pq77 is strictly an adults-only platform. Use of pq77 is prohibited for any person under the age of 21. pq77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a person under 21 in your care has registered on pq77 or provided personal data to us, please contact [email protected] immediately. We will promptly investigate and, if confirmed, will delete all associated data and close the account without delay.
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12. Changes to This Privacy Policy
pq77 reserves the right to update this Privacy Policy at any time. When we make material changes, we will post a notice on the platform and update the effective date shown at the top of this page. We encourage you to review this policy periodically so that you are always informed about how we handle your personal data.
Your continued use of pq77 following the posting of a revised Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the revised policy, you must stop using pq77 and may request account closure by contacting [email protected].
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Our Privacy Commitments to You
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